Jena Choctaw Pines Casino
  • 27-Apr-2017 to 28-Oct-2017 (CST)
  • Food & Beverage Front of House
  • Dry Prong, LA, USA
  • Plus Tips
  • Hourly
  • Part Time and Full Time

Medical, Dental, Vision and Life Insurance. Generous PTO. Short Term Disability. Accidental Death & Dismemberment. Supplemental Life and AD&D.


Cocktail Server

 

SUPERVISOR: F&B Supervisor/FOH Manager                                                                                       EXEMPT (Y/N): NO

CLASSIFICATION: Key Employee

 

SUMMARY:

Responsible for providing prompt, friendly and courteous service, of food and beverage to all gaming floor guests. Responsible for the overall appearance of the sports bar. Cash and Credit Card handling.

 

This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required Ability to understand and comply with all departmental and company rules, regulations, policies and procedures. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Acknowledge all guests promptly
  • Able to describe all beverages and services a guest can receive while on the gaming floor
  • Knowledge of MICROS/POS system
  • Knowledge of cocktail and drink terminology
  • Insures correct cocktail/drink call list
  • Preforms all shift opening and closing checklist duties
  • Knowledge of all beverage items as specified
  • Preforms necessary side work, pre shift work and shift completion work
  • Handles all VIP guests according to internal F&B policies and procedures
  • Adheres to all regulatory, departmental and casino policies and procedures
  • Ensure safety, cleanliness and customer satisfaction
  • Serves all food and beverage with proper garnishments
  • Monitor all gaming devices and/ or tables in your station for service and maintaining glassware and ashtrays
  • Promotes Positive Customer relations, greets guests and creates friendly atmosphere
  • Ability to read, write, and communicate with staff and guest verbally in English
  • Skills in establishing and maintain effective working relationship with staff
  • Ability to muti-task calmly and efficiently
  • Anticipate and Execute excellent guest service through up-beat positive attentiveness
  • Ability to multi-task high volume activity, payment transactions, cash and credit card carry as payment and/or comps
  • Basic Mathematic abilities
  • Must pose excellent communication skills.
  • Basic money handling
  • Ability to work in dimly lit, loud and smoke filled environment
  • Other duties as assigned

 

ACCESS TO SENSITIVE AREAS AND INFORMATION:

  • POS System
  • Guest Credit Card Information

 

MINIMUM QUALIFICATION REQUIREMENTS:

  • High school diploma/GED.
  • Minimum of 1 year (1) cash handling experience.
  • Minimum of 1 year (1) customer service experience in a high volume operation required. (Casino experience preferred)
  • Ability to carry out instructions furnished in verbal and written format.
  • Must be able to demonstrate ability to read and comprehend written instructions..
  • Ability to understand and comply with all departmental and company rules, regulations, policies and procedures.
  • Ability to maintain confidentiality of sensitive information.
  • Must pose excellent communication skills.
  • Ability to work flexible schedules
  • Must successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license.
  • Must be twenty-one (21) years of age.
  • Valid driver's license and clean driving record.
  • No felony, theft, or stealing convictions.
  • Tribal Preferences.

 

TRIBAL PREFERENCE POLICY:

Members of the Jena Band of Choctaw Tribe shall be given absolute preference with respect to hiring, promotions, training, contracting, and separation from employment.  For persons who meet the minimum qualifications, preferential treatment shall be based on the following criteria and shall be given in the following order:

  • Enrolled members of the Jena Band of Choctaw tribe who satisfy the minimum job qualifications
  • Spouses of enrolled members of the Jena Band of Choctaw who satisfy the minimum job qualifications
  • Enrolled members of other recognized tribes who satisfy the minimum job qualifications
  • Military Veterans
  • All others who satisfy the minimum job qualifications

 

EDUCATIONS AND/OR EXPERIENCE:

  • High School Diploma, General Education Degree (GED) Require.
  • Minimum of (1) year guest services, (6) months high volume, multi-tasking environment

                                                                                                                                                         

WORKING CONDITIONS:

  • Requires being mobile 100% of time
  • May work in dimly lit/Smokey area.
  • Must be able to stand for extended periods
  • Must be able to tolerate extensive background noises and still maintain calmness and           
  • Requires regular, consistent attendance

 

CERTIFICATE/LICENSE:

Louisiana Responsible Vendors Server Permit

Jena Choctaw Pines Casino
  • Apply Now

  • * Fields Are Required

    What is your full name?

    How can we contact you?

    By clicking the button above, I agree to ApplicantPro's Applicant Information Use Policy.

  • Sign Up For Job Alerts!

  • Share this Page
  • Facebook Twitter LinkedIn Email
.
Logo Gaming Location About Home Dining Players Club Employment Calendar